Privacy Policy

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Introduction

At Dlixanarquibl, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our emotional intelligence training services and visit our website at dlixanarquibl.ddd. We comply with the Privacy Act 2020 (New Zealand) and other applicable New Zealand privacy legislation.

Information We Collect

We collect information that you provide directly to us when you:

Register for our emotional intelligence training programs, workshops, or group discussion sessions
Submit inquiries through our contact forms
Subscribe to our newsletter or communications
Participate in our training sessions and activities
Communicate with us via email, phone, or other channels

The types of information we may collect include:

Name, email address, phone number, mailing address
Demographic information and program preferences
Feedback and testimonials
Payment information for program fees
Any other information you choose to provide

How We Use Your Information

We use the information we collect for the following purposes:

To provide and deliver our emotional intelligence training services, workshops, and group discussions
To process your registration and enrollment in our programs
To communicate with you about your participation and send program updates and schedules
To respond to your inquiries and provide customer support
To improve and develop our curriculum and training methods
To personalize your learning experience
To send you marketing communications about our programs (with your consent)
To analyze program effectiveness and participant satisfaction
To comply with legal obligations and protect our rights

Legal Basis for Processing (Privacy Act 2020)

Under the Privacy Act 2020 (New Zealand), we collect, use, and disclose your personal information only where we have a lawful purpose. Our processing is based on:

Your consent, where we have asked for it (e.g. marketing, optional feedback)
Performance of our contract with you (e.g. delivering programs you have enrolled in)
Our legitimate interests in operating and improving our services, where these do not override your privacy interests
Compliance with legal obligations under New Zealand law

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in delivering our emotional intelligence training programs
With payment processors for handling program fees
With professional facilitators and trainers involved in our programs
When required by law or to protect our rights and safety
With your consent or at your direction

All third parties with whom we share your information are required to maintain appropriate security measures and use your information only for the purposes we specify.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Under the Privacy Act 2020 (New Zealand), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent where we rely on it for processing
Complain to the Office of the Privacy Commissioner (New Zealand) if you believe your privacy has been interfered with

To exercise these rights or if you have questions about our privacy practices, please contact us at reachask-@dlixanarquibl.world.

International Data Transfers

Your information may be processed or stored by service providers (such as cloud or analytics providers) located outside New Zealand. Where we transfer personal information overseas, we take steps to ensure that it is protected in a manner consistent with the Privacy Act 2020, including by using providers that offer adequate safeguards or where otherwise permitted by law.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymise it. Specific retention periods may apply to different types of data (e.g. enrolment records, payment records) in line with our legal and business requirements.

Third-Party Services

Our website and services may use the following third-party services, which may collect or process information as described in their own privacy policies:

Google Ads (Conversion tracking and Remarketing): We may use Google Ads for advertising and to measure conversions. Google may use cookies and similar technologies to show you relevant ads and measure ad performance.
Google Analytics: We may use Google Analytics to understand how visitors use our website. This may include information such as pages visited, time on site, and general location.
Google Maps API: If we display maps on our site, Google Maps may collect information related to your use of the map feature in accordance with Google's privacy policy.

You can manage your preferences for these services via our Cookies Policy and your browser or device settings.

Use of Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember preferences, and analyse site usage. For detailed information about the types of cookies we use and how to manage them, please see our Cookies Policy.

Children's Privacy

Our emotional intelligence training programs are designed for adults. We do not knowingly collect personal information from children under 18 without parental consent.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the date at the top. We encourage you to review this page periodically.

Contact Information

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Dlixanarquibl
Pencarrow Road, Tamahere 3283, New Zealand
Phone: +6421963793
Email: reachask-@dlixanarquibl.world